Repeat Prescriptions

FOR NEW ONLINE USERS PLEASE GO TO THE REPEAT PRESCRIPTION VIA MY HEALTH ONLINE TAB FOR DETAILS HOW TO REGISTER FOR THIS SERVICE WE ALSO WOULD ENCOURAGE USERS OF OUR CURRENT ONLINE SYSTEM TO REGISTER FOR MY HEALTH ONLINE AS WE WILL BE CLOSING THIS ONLINE SYSTEM DOWN AS OF 29th February 2016  IN FAVOUR OF THE MY HEALTH ONLINE SYSTEM

If you are on regular medication, a printout of all your current medication accompanies each prescription on the right hand side.

Repeat prescriptions will be issued at the doctor's discretion and are normally for patients on long-term treatment.

Please note that some types of medication although on repeat prescription require patients to be reviewed either by a doctor or nurse before being prescribed and can not be issued via email request.

You may also request your repeat medication in writing using the tear-off printed slip attached to your prescription (please indicate with a tick which items you require). If you would like the prescription posted back to you please supply a stamped, addressed envelope.

You may also order by telephoning the Repeat prescription line no. 01792 391464; if you are unsure about any aspects of your repeat medication this would be the best means of requesting it.  The line is open from Mon to Fri 9.00am - 12.00 (noon)

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

As part of a Welsh Government initiative, we are looking to change the way that patients order their repeat prescriptions. The new system will allow you to access your repeat prescriptions via a system called My Health Online. I have enclosed information sheets together with a request form to register for this new service. You can now book a limited number of appointments via My Health Online rather than contact the surgery. 

To register for this service, please complete and return to the surgery the appropriate registration form for your circumstances and we will arrange for you to receive log in details. Please note that there are different forms if you wish to use this service on behalf of a patient and you cannot use the same e-mail address twice.

We still require 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

You can still continue to use the existing repeat prescription online system until you are registered to use this new service but would request that new users register for this service.

Below is the website link

PLEASE NOTE:

THIS SERVICE WILL BE UNAVAILABLE BETWEEN 13.00 & 18.00 on Saturday 21st April DUE TO PLANNED MAINTENANCE

https://www.myhealthonline-inps2.wales.nhs.uk/login  

PLEASE NOTE THAT YOU CAN NOT USE THIS LINK UNTIL YOU HAVE RETURNED YOUR REGISTRATION FORM AND RECEIVED YOUR REGISTRATION DETAILS BACK FROM THE SURGERY       

Please see below for Registration Forms and further information

Standard Request Form - My Health Online

Carer/ Child Registration Form

Patient Information Leaflet

FAQs (Frequently Asked Questions)

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.