When Both Sites Are Closed
In cases of emergency, calls should still be made to 111. Outside of surgery hours, a recorded message supplies contact numbers for NHS Direct - a nurse-led telephone advisory service - or the duty doctor.
In the case of urgent need when the practice is closed you can call NHS Direct on 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.