Noticeboard

THE SURGERY WILL BE CLOSED FOR THE BANK HOLIDAYS ON:

Wednesday 25th December 2019

Thursday 26th December 20198

Wednesday 1st January 2020

FOR NON URGENT MEDICAL ADVICE PLEASE TELEPHONE 111 OR 0845 46 47

If you have a severe problem such as difficulty breathing,
 chest pains or severe bleeding you should call 999

PLEASE CONTACT THE SURGERY TO BOOK YOUR FLU JAB IF YOU ARE IN ANY OF THE GROUPS BELOW:

Diabetes, COPD, Asthma, Liver Disease, Kidney Disease, Over 65, Heart Disease, Are Pregnant or have a Suppressed Inmmune System

The Practice is a member of the Bay Health Cluster Network

Please see Bay Health Cluster under further information on the right had side of this web page where you will find a link to the Cluster Action Plan

We would welcome your feedback on this and any other other aspect of the work of the Practice

Please send your feedback to the Practice Manager using the link below:

martyn.keane@wales.nhs.uk

Access the online appointment system

Appointments

GP APPOINTMENTS

Since July 2020, we have used a Service called Ask My GP.  If you would like to speak with a GP, please place a request on the Ask My GP service from 8:00am Monday to Friday.  Please note that once the GPs reach full capacity on a given day, the system will be closed and the GPs will only deal with emergency on the day appointments.

Once a request has been placed, the consultation will begin with either a telephone call or an email message.  If the GP feels that you require a face-to-face appointment, they will arrange for you to attend the surgery at a mutually convenient time.

If you are unable to access the Ask My GP system, please call the surgery on 01792 390413 and the reception team will be happy to place the request on your behalf.

Once a request has been placed, the consultation will begin with either a telephone call or an email message.  If the GP feels that you require a face to face appointment,  they will arrange for you to attend the surgery at a mutually convenient day and time.

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NURSE AND HEALTHCARE APPOINTMENTS

If you would like to make an appointment to see one of the practice nurses or healthcare assistants, please telephone the surgery between 8:00am and 6:30pm between Monday and Friday.

Please note that due to a significant increase in demand, there is an approximate waiting time of 2 - 3 weeks to see the practice nurses.  However, if you feel that your condition is necessary, please let the reception team know and we will try our best to accommodate your needs.

If you make an appointment with a clinician at the practice and find you are unable to keep the appointment, we request that you contact the surgery as soon as possible to cancel and re-arrange your appointment if necessary.

BOOKING BLOOD TESTS

Call 01792 601807 or visit https://sbuhb.nhs.wales/hospitals/a-z-hospital-services/blood-tests/ to book an appointment at a local hospital.

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